Essays
Essays on design, interfaces, and the thinking beneath the surface.
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Humans slowly change, and that is our chance
From Hippocrates to Don Norman: why human universals should be design's source of truth
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Just in time help: often neglected, always useful
On tractors and software: how one tiny UI element connects them
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Users Don’t Hate Change, They Hate Losing Habits
A good redesign requires a plan and careful execution. Otherwise a designer risks breaking established user habits, which, in turn, make users angry.
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For most users, interface IS the product
Users judge products by their surface. When design stops at the interface, the product fails the moment real work begins.
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